Who Controls Diners’ Data? OpenTable Moves to Assert Control – The Wall Street Journal

OpenTable is barring restaurants from sharing data with rival booking services without its permission, intensifying a fight for control of the information diners disclose when they make reservations online.

The table-booking service is blocking restaurants from giving competitors access to diner data acquired through OpenTable, according to a copy of its updated client agreement viewed by The Wall Street Journal. The stricter standard from OpenTable, the biggest online platform for booking restaurant tables in the U.S., takes…

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